It is important that the school and parents work together to achieve good attendance as there is a strong link between good attendance and achievement. The school aims to encourage attendance by creating a welcoming and supporting ethos. If there are difficulties with your child’s attendance, the school will contact you to discuss ways of resolving this.
If your child is unable to attend school due to illness or for any other reason, we ask that parents should notify the school as early as possible in the school day.
Parents should also give careful consideration to the impact on a child’s education of taking holidays during term time. All schools are required to record attendance and absence of pupils and report on these figures to parents, the Council and the Scottish Government.
The Scottish Government’s guidance – Included, Engaged and Involved: Attendance in Scottish Schools - issued to all local authorities in December 2007 provides guidance on how attendance and absence at school is recorded. This document clarifies that the majority of family holidays taken during term time will be categorised as unauthorised absence and that schools may only authorise a family holiday during term time under very exceptional circumstances.
Regular attendance scans are undertaken by the management team. When a child’s attendance drops below 90%, parents will be notified by letter and asked to come in to talk to the headteacher about how best to support their child’s progress.
Persistent latecoming also causes regular interruptions for some classes. It disrupts learning and teaching not only for the latecomer but for the whole class.
At no time during the school day should a child be removed by a parent from the school without informing the staff of the school. This includes lunchtime “disappearances”. If a child is reported missing we will try to contact the parents and, if required, we will ask for help from the emergency contact or neighbours. If we fail to locate the child the Police will be informed. Please help us to keep your child safe. Poor attendance falls into the Council’s Staged Intervention Framework and action will be taken to address patterns of poor attendance.
Child Protection & Safeguarding
All children in Scotland have the right to be protected from harm.
Schools and nurseries play an important role in the prevention of abuse and neglect through creating and maintaining safe learning environments and teaching children and young people about staying safe from harm and how to speak up if they have worries or concerns.
Schools and nurseries have identified child protection coordinators with a remit to promote safeguarding and a responsibility to act when aware of a possible child protection concern.
If you are concerned a child or young person is at risk of abuse or neglect, you can contact police on 101 or phone children’s services on 01786 471177. You can share your concern with your child protection coordinator.
Some families may be eligible for clothing grants. Applications can be made by visiting https://www.stirling.gov.uk/learning-education/schools/school-meals-uniforms/footwear-clothing-grant-school-meals/ and completing the online form.
You can complain in person, by phone, email or by letter. We regard a complaint as any expression or dissatisfaction about our action or lack of action, or about the standard of service provided by us or on our behalf.
Who can complain?
Anyone can complain who is the parent or legal guardian of a child or a person authorised to complain on his/her behalf. For example, a child’s grandparent who is not the legal guardian needs authority from the child’s parent or guardian. This would normally mean a note to show that the person responsible for the child has agreed.
What can’t I complain about?
Here are some things we can’t deal with through our complaints procedure:
- A routine first time request for a service or action – e.g. informing the school that your child told you she is being bullied and asking them to resolve this.
- Requests for compensation from the Council.
- Things that are covered by a right of appeal, e.g. exclusion from school which has its own statutory process. In these cases we will give you information and advice to help you.
You have 6 months to make a complaint after the event that you want to complain about takes place. If you first learn of the issue about which you want to complain after this point, you have a further 6 months to complain. In exceptional circumstances the Service may investigate matters more than a year old, but it is not obliged to do so.
We have 2 stage complaints procedure.
Stage One – frontline resolution
In the first instance, please complain to your child’s school or nursery, telling them as much as you can about the complaint, what has gone wrong and what you want them to do to resolve the matter. A senior member of staff, either the headteacher or depute head, will be responsible for looking into complaints. Heads are senior managers with a high level of responsibility for your child’s learning and welfare and are able to look into most matters. However, the headteacher may refer the Stage One complaint to Schools, Learning and Education centrally, e.g. if it is about the conduct of the headteacher or too complex to be dealt with at front-line service level.
The school or nursery will give you our decision at Stage One within 5 working days or fewer unless there are exceptional circumstances. If we need further time, we will ask you to agree an extension of up to 5 further days. If the Stage One complaint has been referred to Schools, Learning and Education centrally your response will come from there.
Everyone deserves to be treated equally, fairly and without prejudice.
By signing the UNCRC, Scotland and the UK agree that the rights of children should be protected and promoted in all areas of their life, including their rights to:
- freedom from violence, abuse and neglect,
- be listened to and taken seriously,
- A proper house, food and clothing, and
- relax and play.
Educational establishments create inclusive cultures by working in partnership with the wider community to agree positive values, by promoting and celebrating diversity and through delivering appropriate learning opportunities within their curriculum.
Schools and nurseries operate within Stirling Council’s duty under the Equality Act (2010) to:
- Eliminate discrimination, harassment and victimisation.
- Advance equality of opportunity between people by removing or minimising disadvantage, meeting the needs of particular groups which are different from the needs of others and encouraging participation in public life.
- Foster good relations by tackling prejudice and promoting understanding.
The Equality Act 2010 identifies 9 protected characteristics from discrimination, harassment or victimisation:
- gender reassignment
- marriage or civil partnership (in employment only)
- pregnancy and maternity
- religion or belief
- sexual orientation.
Schools and nurseries have a duty to report prejudice based incidents.
Anti-bullying and Positive Relationships
Approaches to anti bullying reflect Getting it Right for Every Child and recognise that bullying impacts on wellbeing. In order to thrive and achieve their full potential, children and young people need learning environments which are safe, nurturing, respectful and free from fear, abuse and discrimination.
All education establishments operate within Stirling’s Approach to Respect for All: Preventing and Challenging Bullying Behaviours and will, in consultation with wider communities, create establishment specific anti bullying policy.
Additional Support Needs
All children get help with their learning.
A child is said to have ‘additional support needs’ if they need more, or different, support from what is normally provided in schools or nurseries for children of the same age.
The Education (Additional support for Learning) (Scotland) Act 2004 (as amended 2009) created the term additional support needs and explains the duties on education authorities to support children and young people’s learning.
A child or young person may have additional support needs for lots of reasons including:
- A physical disability
- Being a young carer
- Changing school a lot
- Being bullied
- Having a communication difficulty
- Being looked after by the local authority
- Having a long term illness
Staged Intervention is the process used to identify, assess and plan to meet a child’s needs. Every school and nursery has a Pupil Support Co-ordinator with responsibility for ensuring appropriate support for children with additional support needs. For most children the support they require is provided from school, for example, differentiated materials, additional time, movement programmes, and support groups. Some pupils with more complex needs may be referred to ASN Outreach or other partner agencies to provide more enhanced interventions. Agreed actions will be recorded and reviewed during staged intervention meetings in collaboration with the child, family and staff. Where there is more than one agency supporting a child and this is significant and long lasting, a Coordinated Support Plan may be developed.
If you have concerns about your child, in the first instance, contact your school.
Enquire are a Scottish advice service providing help and information, all advice is independent and impartial. Contact the Enquire Helpline on 0345 123 2303.
Let's Talk ASN helps parents of children with additional support needs who may require support in relation to a dispute or potential dispute with an education authority. The service can be used by anyone who has a right to make a reference to the Additional Support Needs Tribunals for Scotland.
My Rights, My Say is a children's service which provides advice and information, advocacy support, legal representation and a service to seek children's views independently about their support.
Stirling Council has Public Liability Insurance in respect of claims against the Council for bodily injury to any person or for loss or damage to any person’s property for which the Council is legally liable. Negligence or failure to fulfil a statutory obligation on the part of the Council or its employees resulting in injury, loss or damage to property must be established.
Each session, unfortunately but inevitably, pupils’ property is lost, damaged or stolen in school. Parents should be aware of the following points:
- Parents’ house contents policy may give some measure of cover for personal effects of family members.
- It is suggested that parents may wish to consider taking out additional individual personal cover.
- Pupils should be encouraged not to bring valuables to school.
The general rule is that pupils bring property to school at their own risk. There may be situations where the school accepts responsibility for pupils’ property, but otherwise the Council is not responsible if property is lost, damaged or stolen in school.
Personal Accident/Travel Cover – Educational Excursions
Persons Covered: Organisers, participants, members, employees and others on excursions or trips organised by or under the auspices of the Council.
When Covered: While participating in any activity organised by or on behalf of the Council beyond the limit of the school grounds.
If you require further information please contact the Council’s Insurance Team on 01786 233437.
School Health Service
NHS Forth valley has a statutory obligation to provide health services for all school age children. The aim is to make sure that all children and young people, throughout their school years, are in the best possible health to benefit from their education.
School Health Service
NHS Forth Valley has a statutory obligation to provide health services for all school age children. The aim is to ensure that all children and young people, throughout their school years, are in the best possible health to benefit from their education.
School Nursing Service
School Nurses are available Monday – Friday between 8.30 am and 4.30 pm all year round, excluding public holidays and weekends. School Nurses are part of the integrated community team and are based in local health centres and clinics.
The School Nurse Team offer health screening, health assessments, health reviews, health promotion and health interventions when required.
A health screen and review of the child’s growth is offered to all children in Primary 1. This involves a parent questionnaire and the opportunity of an appointment with the school nurse to discuss any parental concerns.
The School Nursing Team comprises of:
Registered Staff Nurses
Children/young people, parents/carers may request a health appointment at any time by contacting the service on 01786 468272.
Referral to the School Nursing Service can be made by Education, Social Work, GP or any other health care professional using the appropriate Getting it Right for Every Child (GIRFEC) documentation.
School and Nursery Meals
Schools and nursery lunches are an important part of the day, encouraging our children to eat a nutritious lunch. The lunchtime experience plays a huge part in developing a child’s relationship with food, understanding where food comes from, the health benefits to our bodies and the opportunity to experiment and taste new foods.
Every P1 to P3 pupil is entitled to a free meal. We would encourage parents to access this meal as there are benefits to having a meal. The focus is on an enjoyable lunchtime experience for all children.
Menus and current prices can be viewed on the Council’s website, https://www.stirling.gov.uk/learning-education/schools/school-meals-uniforms/.
We are proud of our Silver Food for life accreditation for all our meals, promoting food provenance, freshly preparing foods free from nasty additives colourings and preservatives. More information about the standard can be found on the Soil Association website, https://www.soilassociation.org/certification/foodservice/.
From August 2020 every nursery child who has a place in the morning session have been receiving a free meal. The menu is based on our current Primary menu with a few adjustments to meet “Setting the table Guidance”.
Pupils and parents have an opportunity to provide feedback and have their say regarding the development of future menus and always welcome suggestions for improvement.
We provide meals for specific dietary requirements such as vegetarian, medically prescribed diets and allergens. Parents are required to inform their headteacher as soon as possible to enable meetings to be set up.
Stirling Council provides free transport to children who live more than two miles from their catchment school. Further information is available on the Stirling Council website at: https://www.stirling.gov.uk/learning-education/schools/school-travel-trips/school-transport
While schools have contingency planning in place to cope with a number of circumstances, sometimes it is necessary to close schools or amend the normal school day. e.g., storm damage, power cut.
In the event of this happening, we have to ensure school record of parents’ place of employment and childcare arrangements are up to date. Please make sure we have an emergency contact telephone number and address. We will issue an annual update form to check the accuracy of contact details and other information held by the school.
Please make sure your child knows who to go to if you are not at home.
Digital Tools for Learning and Teaching
In Stirling Council schools and nurseries, we use a variety of digital tools for learning and teaching, to share information about the life of the school, communicate with parents and carers, and to celebrate success. Use of many of these tools requires sharing some personal data about your child with the providers of the services. This may include, for example, children’s names, classes and photographs. For some services, we will need your consent to share personal data.
Core Digital Services
Across Stirling Council, we use Glow and Google’s G Suite for Education for learning and teaching. Data is shared with these services under the legal basis of public task - use of these services is deemed essential for learning and teaching, and we have legal agreements in place with both Education Scotland and Google to ensure that personal data is kept safe (see our Privacy Notices for our use of these services).
Likewise, Seemis is used to securely manage children and young people’s personal data, including sensitive category data (such as information about their health). This data sharing is also done under the legal basis of public task, and appropriate agreements are in place to ensure the data is securely managed.
Digital Services Requiring Consent
For other processes involving digital tools, we will seek consent of parents/carers and the young people themselves when they are aged 12 and over.
Register of Personal Data Processing
Data Protection laws say that the Council must be transparent about how we process personal data.
This Register of Data Processing sets out the Council’s activities that involve the collection and use of personal information and the reason why we can process your information lawfully.
For each activity, we publish a Privacy Notice setting out how personal data is used.
We are legally obliged to safeguard public funds so we are required to verify and check your details internally for fraud prevention. We may share this information with other public bodies (and also receive information from these other bodies) for fraud checking purposes.
We are also legally obliged to share certain data with other public bodies, such as HMRC and will do so where the law requires this. We will also generally comply with requests for specific information from other regulatory and law enforcement bodies where this is necessary and appropriate.
Your information is also analysed internally to help us improve our services. This is covered in our Fraud Privacy statement.
Privacy Notices are available on the Council website, https://www.stirling.gov.uk/council-democracy/access-to-information/register-of-personal-data-processing-privacy-notice/.
Parentzone Scotland is a unique website for parents and carers in Scotland, from early years to beyond school. The website provides up-to-date information about learning in Scotland, and practical advice and ideas to support children’s learning at home in literacy, numeracy, health and wellbeing and science.
Information is also available on Parentzone Scotland regarding additional support needs, how parents can get involved in their child’s school and education. Furthermore, the website has details about schools including performance data for school leavers from S4-S6; and links to the national, and local authority and school level data on the achievement of Curriculum for Excellence levels.
Parentzone Scotland can be accessed at https://education.gov.scot/parentzone.
ENROLMENT ARRANGEMENTS: PRIMARY AND SECONDARY SCHOOL EDUCATION IN 2020
The 2020/2021 school year starts on 19 August 2020. This is the only date for beginning school education for that year.
All children who are five years old on or before 19 August 2020 are of school age and must start their primary school education on
19 August 2020, children who are five years old between 19 August 2020 and 28 February 2021 may start their primary school education on 19 August 2020.
If your child is starting their primary school education in August 2020 you must enrol him/her at their catchment school by 24 January 2020. Details of school catchment areas and further information on our enrolment procedures can be found by visiting our website www.stirling.gov.uk or by contacting us on 01786 233185. As part of the enrolment process we check the residency of all parents wishing to enrol their child at their catchment school, please bring your child’s birth certificate, child benefit book/award letter, tax credit award letter, two recent household utility bills and a recent council tax bill with you when you enrol your child.
The list of dates when schools are enrolling pupils will be available on website www.stirling.gov.uk
Gaelic Medium Provision
Gaelic Medium Provision is available at Riverside Primary School, Forrest Road, Stirling tel: 01786 474128 email: . Any parent wishing to enrol their child in our gaelic medium provision should contact the school for further information.
Notice to Parents and Guardians of Children due to Transfer from Primary to Secondary School
Children currently in P7 will transfer from primary to secondary education in August 2020. You will receive notification of transfer arrangements through your primary school and your child will be automatically enrolled in their catchment secondary school. Should you wish your child to attend a secondary school that is not their catchment school a placing request must be submitted.
Placing Requests for Session 2020/2021
In accordance with the Education (Scotland) Act 1980 as amended, Stirling Council hereby informs parents or guardians who wish to make a placing request for the school session 2020-2021, to do so in writing by no later than 15 March 2020. Your right applies to a request that your child be placed in a school other than the school which normally serves the area in which you live. It applies to a primary school or, where appropriate, the transfer to a secondary school, including a school providing for children with additional support needs. You can apply online at http://my.stirling.gov.uk/cakeforms/view/placingrequestapplicationform or, alternatively, application forms and guidelines are available from Schools, Learning and Education, Wolfcraig, Dumbarton Road, Stirling on 01786 233185.
It is essential that you enrol your child at the school that serves your local area even if you are making a placing request for another school.
Please note that if your placing request is successful school transport will not be provided for your child.
Information on local authority schools in Stirling Council is available on our website www.stirling.gov.uk or by contacting us on 01786 233185.
Parents wishing to apply for enrolment to Our Lady’s RC Primary School, St Mary’s RC Primary School, St Margaret’s RC Primary School, St Mary’s Episcopal Primary School and St Modan’s High School should contact the school to discuss enrolment policy. Details are also available on the Council website www.stirling.gov.uk
Getting it Right for Every Child
Getting it right for every child (GIRFEC) supports families by making sure children and young people can receive the right help, at the right time, from the right people. The aim is to help them to grow up feeling loved, safe and respected so that they can realise their full potential.
Key elements of GIRFEC are:
- Named Person
- Child’s Plan
To help achieve a common understanding of what wellbeing means, it is broken into 8 wellbeing indicators.
Every child and young person should be Safe, Healthy, Active, Nurtured, Achieving, Respected, Responsible, Included.
Each child is unique and there is no set level of wellbeing that children should achieve. Each child should be helped to reach their full potential as an individual.
Most children get all the help they need from their families and communities but for some, they may need extra help at times.
Children from birth to 18 or their parents, will have access to a named person to help them get the support they need. The named person will be a clear point of contact for families. For school age children, the named person will be a promoted member of staff.
Children, young people or their families can expect their contact to respond to their wellbeing needs, to respect their rights, choice, privacy and diversity. Children should be included in decisions that affect them. There is no obligation on children and families to accept the offer of advice or support from a named person.
More information is available on the Scottish Government website: https://www.gov.scot/policies/girfec/.